June 17th, 2009 Posted in Uncategorized | No Comments »
Last week I took a business trip to see a client. The flight back was scary.
It was a small airplane a CR-700 or something like that. There were 17 rows of 4 seats separated by an aisle. I was in the absolute last row next to the aisle. Just before take off, the flight attendant pulled out a stowaway seat I hadn’t seen before and sat down in the middle of the aisle next to me. The bathroom was also right there. Her seat blocked the row, but if the flight attendant is sitting down - everyone else should be too. As I always do, I listened to the safety lecture, located the nearest exit and reviewed the flight safety card.
As we took off, the flight attendant and I chatted. I got her talking about her flights that week and where she’d been. Our flight was a United flight but it was being ‘operated by’ some other company. The other company operated flights for other airlines and as a result, she got to fly on all of those airlines for free. I thought that was a pretty good deal. But the real point here is that we talked all the way up until she had to start working. Then she got up and was gone serving drinks or whatever else they do.
We were in the air for about 30 minutes when we hit the first turbulance. It wasn’t bad. I had a drink and didn’t spill any of it. A couple minutes later, we bumped around a bit. The captain came on the intercom and told everyone to take their seat and put on their seatbelts. Both flight attendants tooks their seats and belted in. We hit a little rougher turbulance. Then all of a sudden the plane took a dive. It was fairly level, but we definitely lost a bunch of altitude. It was the same feeling as being on a roller coaster and dropping off the big hill at the start. The guy next to me let out a long low groan. The whole dive lasted about 5 seconds. I looked at the flight attendant and she didn’t look worried, so I didn’t worry. I hadn’t even spilled my drink yet.
After the dive, I noticed I still had a drink and wondered what I should do with it. I assumed there would be more turbulance for the rest of the flight. That’s when I noticed that the pop in my drink was not level. It was pitched forward and to the right. I assumed the pilot was trying to get us to a place with less turbulance.
The flight attendant was still buckled in next to me. We hit another spot of turbulance, that bumped us about and turned us left and right, but didn’t drop us like the last one. The flight attendant and I started talking about turbulance and other flight stuff. She was in mid sentence when the seat belt tone went off twice quickly. She broke off our conversation and with a quick practiced swipe of her hand grabbed a hidden airphone. She held it to her ear and simply listened. She never nodded her head, she never said “uh-huh” or ‘ya’ or ‘OK’. She just listened. After at least a minute, I looked up the aisle and saw the other flight attendant doing the same thing. That’s the first time I figured there was something actually wrong.
All of a sudden she said something like ‘acknowledged’, quickly hung up the phone, and popped out of her chair. She popped the overhead bin above my head, pulled something that looked about the size of a first aid kit out and dropped it in her seat. She drew a deep breath, looked at me and in a tone of voice that portrayed a little fear and a little annoyance, said “Here we go.” Then she took off down the aisle. I noticed she had to use the seats to guide her. The plane was not level, and we were bumping a bit.
The captain came on the intercom and said that in the turbulance, we had lost the auto-pilot. I couldn’t hear all of it because the engines were right next to my head. But I did hear a few key words - hard landing and bounce. I thought I heard something about a diverted landing, but I also heard something about being 15 minutes from landing, so I assumed we were just going in. The captain instructed the flight attendants to begin the emergency drills. That’s when most other people realized something was actually wrong. Personally, I didn’t know auto-pilot was that big of a deal. The pilot should be able to fly the freaking plane without it.
The flight attendants went through their safety thing again. This time everyone paid attention. As soon as they were done, the captain came on the intercom and requested that any firefighters, police or other emergency personnel were on board to please alert the flight crew and they would be re-seated in an exit row. I think that’s the point where everyone finally knew there was a real problem.
When my flight attendant came back to sit down, I told her “I’m not a firefighter or cop, but I have emergency training and I can help.” She asked “Do you want to sit in an exit row?” in a way that clearly said “Please say yes”. I said sure and we were off. She was up the aisle, pointing to an open exit row seat. and waiting for me before I even go out of my seat. I sat down, buckled in, and she gave us the exit row info one more time and specifically asked for a ‘YES’ to the question “Do you understand and Are you ready, willing and able to perform these functions?” Of course, I said yes. Then she was off.
The guy next to me asked if I was a cop. I said no, but that I’d had emergency training that covered things like this. I let him know that I wasn’t an expert, but that I knew more than most. I told him that I assumed we were going to have a decent landing, but if we needed to open the door, here’s how it’s going to go. I’ll make sure it’s clear to open the door, then I’ll open the door and toss it. If it’s clear to get out (no deadly jagged metal), I would send him out. His job would be to gather the first 3 people out the door and call to them loudly to follow him and then head away from the plane. I explained that everyone would follow the line of people after that. I also told him not to worry too much about the people who were following him, because if they COULD follow him, it meant they were not in real danger of dying from any injury they had. He was happy to have the job of being the first one out and getting the F away from the plane. I told him that I’d stay behind a bit to get the flow of people going out of the plane (assuming there wasn’t a MAJOR problem - then I’d be getting the F out too). The flight attendant stopped by again and re-iterated almost exactly what I just finished saying.
The co-worker I was traveling with looked back and we caught each other’s glances. I grinned and gave her a little wave. Then I noticed she had a little bit of a nervous or flustered look on her face. I remember thinking “I wonder if grinning and waving like that was wierd”. I still feel like it was wierd, but it was like the nervous wierd where you really don’t know what else to do.
The flight attendants took their seats for the final time. We were out of the turbulance by this time, but it still wasn’t a perfectly smooth and level flight. The flight attendant came on the intercom on last time and said something like “We’re decending into our landing pattern. If you hear us call “BRACE BRACE BRACE”, immediately take your emergency position. If you hear us call “EVACUATE EVACUATE EVACUATE”, open the emergency exit doors and begin evacuation from the aircraft”.
There were a tense few minutes as we decended for our landing. Everything seemed to be going well. I was almost confused that it didn’t feel like there were any problems. When we finally touched down, it was a perfectly good landing. I’ve had worse. When we came to a stop, everyone started clapping. I looked out the window and saw at least 3 large airport style firetrucks and even more police or other support vehicles. All had lights flashing. They were waiting for us.
We taxied to the gate without problems. Since I moved seats, I had to wait for almost everyone else to get off the plane so I could go back to my seat to get my stuff. It surprised me a little when a few people from the back end of the plane passed me and said “Thank You”. They must have seen me move seats to be in the exit row.
Everything else after that was totally normal. I still wonder if they lied to us about the problem or not. I searched the web for a bout 10 minutes to find any info about our flight and didn’t find anything.